Effective Date: 30 May 2025

Please read this Privacy Policy carefully. By continuing to browse this website or use our services you confirm that you have read and agree to the terms of this Policy. If you do not agree you may not use this website or our services.

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1. Introduction and Scope

1.1. This Privacy Policy is in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). We are committed to protecting your privacy and ensuring the secure lawful handling of your personal information.

1.2. This policy applies to all users of this website and our services unless a specific section states otherwise.

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2. What Personal Information We Collect

2.1. “Personal Information” includes but is not limited to the following:

• Full name

• Email address

• Contact number

• Physical address

• Any information you voluntarily provide via forms messaging services or third party lead generation tools

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2.2. We aim to collect only the minimum necessary information required to provide you with medical care and communication. Your use of our site and services constitutes consent to this collection as per Section 69 of POPIA. In certain circumstances we may request additional explicit consent.

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2.3. We will not collect or use sensitive personal information such as race religion or political beliefs unless required by law or with your clear consent.

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3. How Your Information Is Used

By using this website you consent to the use of your personal information for the following purposes:

• Responding to medical or administrative queries

• Managing appointment scheduling and followups

• Maintaining accurate medical records

• Security legal and administrative compliance

• Developing user insights and improving services

We do not sell or rent your information to third parties.

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4. Data Security and Retention

4.1. While no system can guarantee absolute security we use up to date reasonable technical and organisational safeguards to protect your personal information from loss misuse or unauthorised access.

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4.2. Information is stored either directly or via secure password protected central databases. Only authorised personnel (staff consultants or representatives) have access and only on a need to know basis under confidentiality obligations.

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4.3. We retain your information only for as long as necessary for medical legal or administrative purposes in accordance with South African legislation.

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5. Website Usage and Cookies

5.1. When you visit our website we may automatically collect anonymised data such as your IP address browser type device information and browsing behaviour. This is aggregated and cannot directly identify you unless combined with data you submit.

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5.2. Our site uses cookies:

• Session cookies: Temporary and essential for site functionality

• Persistent cookies: Enhance your experience by remembering preferences. No personally identifiable information is stored

You can disable cookies in your browser settings though this may affect functionality.

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6. Third Party Websites and Services

6.1. This site may include links to third party platforms (e.g. appointment portals social media payment systems). We are not responsible for the content or privacy practices of those sites. Use them at your discretion and review their policies independently.

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7. Data Messages (as per the Electronic Communications and Transactions Act 25 of 2002)

7.1. Data Messages sent by us are deemed received when you respond.

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7.2. You agree that Data Messages sent from your device are authorised by you and you accept the legal validity of electronic communications.

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7.3. We are not required to encrypt or authenticate electronic messages unless otherwise specified.

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8. Your Rights Under POPIA

8.1. You have the right to:

• Access your personal information

• Request corrections

• Object to processing

• Withdraw consent

• Lodge complaints with the Information Regulator of South Africa:

Phone: +27 (0)10 023 5207
Email: inforeg@justice.gov.za
Website: https://www.justice.gov.za/inforeg

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9. Practice Information and Contact

Practice Name: Dr. Rockson Gynaecology Practice
Physical Address: Ext 12 4 Cransley Crescent Long Lake Lethabong 2090
Contact Number: 011 458 2000
Email: busamed@docroc.co.za
Website: www.drrockson.com

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If you have questions about this Privacy Policy or how your information is processed please contact our office directly.

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